Privacy Center
Privacy Notice
Thank you for choosing Global Importalogy Ltd ("Global Importalogy", "we", "our", or "us"). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this notice or our data practices, please contact us at info@globalimportalogy.com.
This Privacy Notice explains how we collect, use, store, and protect your personal information when you interact with our website and use our trade support services.
Please read this notice carefully to understand how your information is handled.
Table of Contents
- 1. How do we obtain your personal information and what personal information do we collect?
- 2. How do we use your personal information?
- 3. To whom will your personal information be disclosed?
- 4. Do we use cookies and other tracking technologies?
- 5. How long do we keep your personal information?
- 6. How do we keep your personal information safe?
- 7. Do we collect personal information from minors?
- 8. What are your privacy rights?
- 9. International transfers
- 10. Controls for Do-Not-Track features
- 11. Updates to this privacy notice
- 12. How can you contact us about this notice?
1. How do we obtain your personal information and what personal information do we collect?
We collect personal information directly from you when you submit inquiries, communicate with us, or request trade-related services.
Personal information you provide
| Context | Categories of personal information collected |
|---|---|
| Submitting product inquiries or quote requests | Name, email address, phone number, company details (if provided), product interest, and message content. |
| Communicating through WhatsApp, email, or phone | Contact details, communication records, attached files, and any information shared during discussions. |
| Order processing and shipment coordination | Order specifications, consignee details, delivery address, shipping-related documents, and logistics instructions. |
| Account or vendor onboarding (if applicable) | Business identity details, contact persons, and operational verification information. |
| Billing and payments | Billing address, invoicing records, payment method details, and transaction references (processed by secure third-party payment partners). |
Automatically collected information
When you use our website or services, we may automatically collect:
- Device and browser information (device type, operating system, and browser version).
- Website usage information (pages visited, session behavior, and interaction events).
- IP address and approximate location data.
- System logs, security diagnostics, and technical performance data.
We use this information to secure operations, improve service quality, and maintain platform performance.
2. How do we use your personal information?
We use your personal information for the following business purposes:
| Purpose | Description | Lawful basis |
|---|---|---|
| Service delivery | To manage sourcing support, product inquiries, order handling, and shipment coordination activities. | Performance of a contract |
| Communication and support | To respond to inquiries, provide trade updates, and offer operational support to clients and partners. | Legitimate interest |
| Operational security | To maintain service integrity, detect misuse, and protect systems, records, and communications. | Legitimate interest / Legal obligation |
| Analytics and improvement | To monitor usage patterns, improve website performance, and strengthen service quality. | Legitimate interest |
| Legal compliance | To comply with regulatory, tax, customs, and lawful authority requirements where applicable. | Legal obligation |
3. To whom will your personal information be disclosed?
We may share your information with:
- Logistics and freight partners involved in shipment processing and delivery coordination.
- Service providers supporting hosting, business communication, invoicing, payment, and platform security.
- Professional advisors, legal authorities, or regulators where disclosure is required by law.
- Business transfer scenarios, such as merger or acquisition, where information may transfer under confidentiality obligations.
We do not sell your personal information.
5. How long do we keep your personal information?
We retain your information only for as long as reasonably necessary to:
- Provide services and business support;
- Comply with legal, tax, and regulatory obligations; or
- Resolve disputes and enforce agreements.
Data is securely deleted, anonymized, or archived according to business and legal retention requirements.
6. How do we keep your personal information safe?
We apply appropriate technical and organizational safeguards, including:
- Access controls and secure authentication;
- Protected hosting environments and security monitoring;
- Operational procedures for handling sensitive data; and
- Regular internal review of data protection practices.
Although we work to protect your information, no digital system can guarantee absolute security.
7. Do we collect personal information from minors?
Our services are intended for business and adult users. We do not knowingly collect personal information from children under 18. If such information is identified, we will take reasonable steps to remove it.
8. What are your privacy rights?
Depending on your jurisdiction, you may have rights to:
- Access and obtain a copy of your personal information.
- Request correction, update, or deletion of your personal information.
- Withdraw consent for processing where consent is the legal basis.
- Object to or request restriction of specific processing activities.
- Request data portability where legally applicable.
You may exercise these rights by contacting us at info@globalimportalogy.com.
9. International transfers
Your information may be processed in countries outside your location where our partners or service providers operate. We implement safeguards to maintain appropriate protection standards.
10. Controls for Do-Not-Track features
Some web browsers include a Do-Not-Track setting. Because there is no uniform standard for implementation, our website may not currently respond to all Do-Not-Track signals.
11. Updates to this privacy notice
We may revise this Privacy Notice periodically. Any changes will be published on this page with an updated revision date where required.
12. How can you contact us about this notice?
If you have questions or complaints regarding this notice or our data practices, please contact us: